Why Online Retail Has High Customer Service Scores – Technology…
February 25th, 2009 | 
Author: Taylor Pratt at Marketing Pilgrim wrote about a study from e-consultancy that showed online retailers out-ranking offline retail for customer satisfaction. This may come as a surprise for many, but here’s why I think it makes sense.
Read the original here:
Why Online Retail Has High Customer Service Scores – Technology…
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Posted in Advertising, Customer Service, Sales | 
Tags: Advertising, customer, Customer Service, follow-people, marketing, online-retail, online-shopping, personal, product, Sales, smart, williams-lies