Archive for the ‘Customer Service’ Category

Murray Hill / New Providence, New Jersey, U.S., March 11, 2010 – The Electronics and Specialty Gases business of Linde North America will consolidate its customer services operations in a state-of-the-art facility in Stewartsville, New Jersey, beginning March 12, 2010. Linde North America is a member of The Linde Group, a leading global gases and engineering company. The consolidation is part of …

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Linde Consolidates U.S. Electronics and Specialty Gases -…

Mercedes-Benz Thailand has taken one more step forward to further enhance its customer experience, with the recently implemented management dashboards that provide a clear picture about the status and activities of Thai dealers who are the main interface to end customers.

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Mercedes enhances customer service (The Nation – Thailand’s…

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service …

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The Celebrity Experience: Insider Secrets to Delivering Red…

Ariotek.co.uk have upgraded their Customer Service Center to improve customer experience.

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Ariotek Web Hosting Upgrade Customer Service Center | Web Hosting…

E-retailers make gains in multiple customer service channels, study finds InternetRetailer.com Online retailers posted gains in just about every area of customer service —from e-mail to self-service to contact center—according to a test by eGain … Cross-Agent and Cross-Channel Customer Experience Declines in Financial … PR.com (press release) all 10 news articles »

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E-retailers make gains in multiple customer service channels,…